CNN – Susan Chapman on Tech Addiction
Susan Chapman’s approach to mindful communication showed up recently on CNN’s website, in an article on Tech Addiction by Amanda Enayati:
When someone’s tech addiction causes you stress
“….Communication is the essence of human relationships, says Susan Gillis Chapman, author of the book The Five Keys to Mindful Communication.
“She uses the metaphor of changing traffic lights to describe whether communication is closed, open or somewhere in between, with ‘red light’ indicating that at least one person is not listening.
“As tough as it may seem in the moment, she says the key is to approach a red-light scenario with sympathy and insight. ‘The way to do this,’ writes Chapman, ‘is by practicing mindfulness, returning the fullness of our attention to what is happening in the present moment.'”